Last updated: 2024-10-29
This Privacy Policy describes how Roamer Mobile (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from roamermobile.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Account information including your username, password, and security questions.
- Customer support information, such as information you provide when contacting us.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). This may include information such as your device, browser type, IP address, and browsing activities on our Site. We may use cookies, pixels, and similar technologies to track this data.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as payment processors and fulfillment partners.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing our Services, such as processing orders and fulfilling customer support requests.
- Marketing and promotional activities, such as sending you updates about our products and services.
- Enhancing security and fraud prevention.
Cookies
We use cookies to collect Usage Data and improve our Services. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience on our Site.
How We Disclose Personal Information
In certain circumstances, we may share your personal information with third parties, such as vendors who help us with payment processing, order fulfillment, and IT support. We may also share your information with business and marketing partners.
Security and Retention of Your Information
We use industry-standard security measures to protect your information, but please be aware that no method of transmission over the internet is 100% secure. We retain your information as long as necessary to fulfill the purposes outlined in this policy, such as maintaining your account or complying with legal obligations.
Your Rights and Choices
Depending on your location, you may have rights related to your personal information, such as the right to access, correct, or delete your data. You may also opt out of certain marketing communications. To exercise your rights, please contact us at support@roamermobile.com.
International Users
We may transfer, store, or process your personal information outside of your home country. When we transfer data internationally, we take steps to ensure that appropriate safeguards are in place.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children under 16.
Contact
If you have any questions about this Privacy Policy, please contact us at support@roamermobile.com.